How to Check Batch History
Use ‘Batch History’ report to search the batches from your credit/debit card acceptance, view transactions that make up each batch including sales, returns, rejects and voids.
In order to access this report, go to reports > batch history. Enter the Merchant number, select the date range and click ‘Search’.
Click the batch number to view a list of transactions that make up that batch.
Related Articles
How to Check Payment History
‘Payment history’ report displays the payments (deposits) in your checking account from your credit/debit card acceptance. View details that make up each payment including checking account information and trace #. In order to access this report, go ...
Batching and Funding
Understanding Batch Activity and Deposits in Netevia HQ Netevia HQ provides detailed reporting on your account's batch activity and deposits. Depending on what you need to track, you can use My ACH for batch transaction details or My Deposits for ...
How to Search Transactions
Use Transaction Search report to find all settled transactions processed on an individual card number. This is different than authorizations that may or may not have been settled. In order to access this report, go to Reports > Transaction search. ...
How to View & Manage Pending Disputes in CCC
The Disputes function in CCC replaces the old Dispute Manager tools, giving you one central place to view, respond to, and track chargebacks and inquiries. 1. Access the Disputes Dashboard 1. From the main CCC menu, click Manage. 2. Select the ...
Getting Started
Logging In To access Netevia HQ: Use the login credentials provided in the welcome email when your merchant account was onboarded. If you have not received the credentials, or need help retrieving them, please let our merchant support team know at ...