Logging In
To access Netevia HQ:
Use the login credentials provided in the welcome email when your merchant account was onboarded.
If you have not received the credentials, or need help retrieving them, please let our merchant support team know at merchantsupport@b2bsoft.com or 212-742-2353 and we will help you retrieve them
Navigating the Dashboard
Once logged in, the homepage displays essential details for your merchant account (MID). Key sections include:
MID Selection
The top section displays a list of Merchant IDs (MIDs) associated with your account.
Click on any MID to switch between accounts and view reports for each.
Account Summary
This section provides key account details, including:
MID / DBA / Legal Name – Your registered merchant information.
Contacts – Contact details for the merchant account.
Business Owner & Agent – The registered owner and agent managing the account.
Support Information – Customer service and technical support contact details.
Bank Account – Linked settlement account for deposits.
Financial Information
Last Batch Date & Amount – The most recent batch settlement.
Last Deposit Date & Amount – The latest deposit to your bank account.
Last Statement Date – The latest statement available for review.
Compliance & PCI Status
PCI Status – Displays PCI compliance status and access to the PCI Toolkit for maintaining compliance.
TIN Status – Verifies if the merchant's name/TIN combination matches IRS records.
Compliance QR Code
A QR Code you can use to print out the certificate for compliance verification.
Options to download a Compliance Sticker or access a compliance link.