How to Log in to A1 Charge Portal

How to Log in to A1 Charge Portal

Once you receive the temporary password and account email, click the URL to update the temporary password, complete profile and edit security questions.


The initial USERNAME is your Merchant number. You can change it.



After you click ‘Submit’, you will return to the reset password screen. Click ‘Close’ and log in with your username and password.

Key points to remember:

  • New users must login and update their login information within 72 hours, or their ID would need to be reset in order for them to access the site.
  • All pop-up blockers must be turned off in order for new users to access the website link in their set-up password/password reset emails.
  • A user’s session automatically expires after being inactive for 15 minutes.



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